Effective from: 1st January 2026
Company Name: Five Collection
Established: 1992

1. General Information

Welcome to Five Collection. By purchasing from or visiting our store/website, you agree to the following Terms and Conditions. These terms are designed to protect both the customer and the business, ensuring a fair and smooth shopping experience.

2. Products and Pricing

All prices mentioned are inclusive of applicable taxes, unless stated otherwise.

Prices and product availability are subject to change without prior notice.

We make every effort to ensure product descriptions, images, and pricing are accurate; however, minor errors or variations may occur.

In case of any typographical or system error, Five Collection reserves the right to cancel or modify the order.

3. Payments

Payments can be made via cash, UPI, card, or other approved methods.

All payments must be completed in full before delivery or dispatch of goods.

Five Collection reserves the right to refuse or cancel any order if fraudulent or suspicious activity is detected.

4. Exchange & Return Policy

Products can be exchanged within 7 days of purchase with a valid bill and only if they are unused, undamaged, and in original packaging.

No cash refunds will be issued; only exchange or store credit may be provided.

Items like toys, jewelry, personal care, or discounted products are non-returnable.

Five Collection reserves the final right to accept or reject any return/exchange request.

5. Warranty & Liability

Warranty (if any) applies only as per the manufacturer’s terms.

Five Collection is not responsible for misuse, wear and tear, or damage caused after purchase.

Our liability is limited to the value of the purchased product only.

6. Customer Conduct

Customers are expected to maintain respectful behavior towards staff and other shoppers. Any misuse, fraud, or misconduct may lead to denial of service.

7. Privacy Policy

We respect your privacy. Any personal data collected (such as name, contact number, or address) will be used only for billing, delivery, and customer service purposes.
Your data will not be sold or shared with any third party without your consent.

8. Ownership & Rights

All images, text, and content displayed by Five Collection — whether online or offline — are the intellectual property of the company and may not be reproduced or used without written permission.

9. Governing Law

These Terms and Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Tehsil Dhaulana Hapur, India courts only.

Five Collection reserves the right to update or change these Terms and Conditions at any time without prior notice.